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If there is no response after pressing the main power button, please charge the product and try turning it on again. If the charging fails, the product does not automatically turn on, or if the display shows error codes, please contact customer service.
When the external power source is turned off or in an idle state, and there is no input or output power within 1 minute, the product will automatically shut down due to its auto-shutdown feature. Under specific conditions, such as when only the AC or DC function is turned on or when the light load power is less than 5W, the product will automatically shut down after 6 hours.
The product will automatically shut down when the battery is completely drained.
This product has an automatic shutdown feature in idle conditions. However, even when turned off, there is still some standby power consumption. To prevent the battery from being drained and unable to power on due to long-term power consumption, please ensure the power is turned off when not in use. It is also recommended to perform a charge and discharge cycle every three months to maintain the battery charge above 80%, ensuring the product remains in optimal condition.
Yes, you can. The AC and DC power outlets can be used to charge or power other devices while the product is being charged.
In the powered-off state, the product will automatically turn on when power is supplied. The product cannot be turned off during the charging process.
Any solar charger with an XT-60 female connector that meets the input specifications can be used to charge this product.
No, it cannot. The frequency is pre-set at the factory to match the settings of the intended region.